Data protection

 

Privacy policy


We appreciate your interest in our online shop. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.

 

1. Access data and hosting

You can visit our websites without giving any personal information. Each time a web page is called, the web server merely automatically stores a so-called server log file, which for example contains the name of the requested file, your IP address, the date and time of the retrieval, the amount of data transferred and the requesting provider (access data), and documents the retrieval.

These access data are evaluated exclusively for the purpose of ensuring a trouble-free operation of the site as well as the improvement of our offer. This serves in accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO the preservation of our legitimate interests, in the context of a weighing up of interests, in a correct presentation of our offer. All access data will be deleted no later than seven days after the end of your page visit.

Hosting services by a third party

Within the framework of a processing on our behalf, a third party provider provides the services for hosting and displaying the website. This serves to keep our legitimate interests, which are predominantly justified in the interests of weighing up our interests, in order to correctly present our offer. All data collected as part of the use of this website or in designated forms in the online shop as described below will be processed on its servers. Processing on other servers takes place only in the frame explained here.

This service provider is located within a country of the European Union or the European Economic Area.

 

2. Data collection and use for contract processing and opening a customer account

We collect personal information if you voluntarily provide them to us as part of your order, when contacting us (for example, by contact form or e-mail) or when opening a customer account. Obligatory fields are marked as such, since in these cases we need the data for contract execution, or to process your contact or opening the customer account and you cannot complete the order and/or opening of the account without their information, or cannot send the contact. Which data are collected, can be seen from the respective input forms. We use the data communicated by you in accordance with Art. 6 para. 1 sentence 1 lit. b DSGVO for contract handling and processing of your inquiries. After completion of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the tax and commercial retention periods, unless you have expressly consented to a further use of your data or we reserve the right to further data use, as legally permitted and about which we inform you in this statement. The deletion of your customer account is possible at any time and can be done either by a message to the contact adress described below or via a designated function in the customer account.

 

3. Data transfer

 For execution of a contract in accordance with Art. 6 para. 1 sentence 1 lit. b DSGVO we forward your data to the shipping company responsible for the delivery, as far as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the order process, we will forward payment data collected to the credit institution commissioned with the payment and any payment service providers commissioned by us to process the payments or to the selected payment service. In part, the selected payment service providers also collect this data themselves, provided that you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. In this respect, the privacy policy of the respective payment service provider applies.

Data transfer to shipping service providers

Insofar as you have given us your express consent during or after your order, we will give you consent in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO forward your e-mail address to the selected shipping service provider so that they can contact you before delivery for the purpose of delivery notification or reconciliation.

The consent can be withdrawn at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to a further use of your data or we reserve the right to further data use, which is permitted by law and about which we inform you in this statement.

DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Germany

 

4. E-mail newsletter and postal advertising
E-mail advertising with registration for the newsletter


Wenn Sie sich zu unserem Newsletter anmelden, verwenden wir die hierfür erforderlichen oder gesondert von Ihnen mitgeteilten Daten, um Ihnen regelmäßig unseren E-Mail-Newsletter aufgrund Ihrer Einwilligung gemäß Art. 6 Abs. 1 S. 1 lit. a DSGVO zuzusenden. Die Abmeldung vom Newsletter ist jederzeit möglich und kann entweder durch eine Nachricht an die unten beschriebene Kontaktmöglichkeit oder über einen dafür vorgesehenen Link im Newsletter erfolgen. Nach Abmeldung löschen wir Ihre E-Mail-Adresse, soweit Sie nicht ausdrücklich in eine weitere Nutzung Ihrer Daten eingewilligt haben oder wir uns eine darüber hinausgehende Datenverwendung vorbehalten, die gesetzlich erlaubt ist und über die wir Sie in dieser Erklärung informieren. Der Newsletter wird im Rahmen einer Verarbeitung in unserem Auftrag durch einen Dienstleister versendet, an den wir Ihre E-Mail-Adresse hierzu weitergeben. Dieser Dienstleister sitzt innerhalb eines Landes der Europäischen Union oder des Europäischen Wirtschaftsraums.

Postwerbung und Ihr Widerspruchsrecht

In addition, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g. to send interesting offers and information about our products by letter. This serves to safeguard our legitimate interests, which are predominantly justified in the context of a weighing up of interests, in a promotional approach by our customers in accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO.

The advertising mailings are provided as part of a processing on our behalf by a service provider, to which we pass on your data.

You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described below.

 

5. Data usage in payment processing
Credit check and scoring when selecting BillSAFE (PayPal invoice purchase)

If you choose to pay by BillSAFE PayPal service (www.billsafe.com), you will be asked to accept the forwarding of the necessary data, for the processing of the payment as well as the identity and credit check, to PayPal in accordance with Art. 6 para. 1 sentence 1 lit. DSGVO. If you give your consent, this data will be transmitted to PayPal. For the purpose of its own identity and credit check, PayPal or partner companies commissioned by PayPal transmit data to credit reporting agencies and receive information from them and, if necessary, credit information based on mathematical-statistical procedures, which include among other things address data. Detailed information on this and on the inquiry office used can be found in the data protection information provided by PayPal.

The information obtained on the statistical probability of a default is used by Paypal for a considered decision on the establishment, implementation or termination of the contractual relationship.
You can revoke your consent to PayPal at any time. However, PayPal may continue to be entitled to process, use and transmit your personal information as required or legally required for the purposes of the payment or as ordered by a court or agency.

 

6. Integration of the Trusted Shops Trust Badge

To display our Trusted Shops quality seal and the collected reviews as well as the offer of the Trusted Shops products for buyers after an order, the Trusted Shops Trust Badge is included on this website.

This serves to preserve our legitimate interests, which predominate in the context of a weighing up of interests, in the optimal marketing of our offer pursuant to Art. 6 (1) sentence 1 lit. f DSGVO. The Trustbadge and the services advertised are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Köln.

When the Trustbadge is called, the Web server automatically stores a so-called server log file, which can be used, which contains e.g. your IP address, date and time of the retrieval, transferred amount of data and the requesting provider (access data) and documented the call. These access data will not be evaluated and automatically overwritten within seven days after the end of your page visit.

Other personal data will only be transferred to Trusted Shops, as far as you have consented to this, decide after the completion of an order for the use of Trusted Shops products or have already registered for use. In this case, the contractual agreement between you and Trusted Shops applies.

 

7. Cookies and web analytics

In order to make the visit to our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to preserve our legitimate interests, which predominate in the context of a weighing up of interests, in order to optimize the presentation of our offer in accordance with Art. 6 (1) sentence 1 lit. f DSGVO. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies). The duration of the storage can be found in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and individually decide on their acceptance or exclude the acceptance of cookies for specific cases or in general. Each browser differs in the way it manages the cookie settings. This is described in the Help menu of each browser, which explains how to change your cookie settings. These can be found for the respective browser under the following links:

Internet Explorer™: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Safari™: https://support.apple.com/kb/ph21411?locale=de_DE
Chrome™: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Firefox™ https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Opera™ : http://help.opera.com/Windows/10.20/de/cookies.html

Failure to accept cookies may limit the functionality of our website.

Use of Google (Universal) Analytics for web analytics

Use of Google (Universal) Analytics for web analytics

For website analysis, this website uses Google (Universal) Analytics, a web analytics service provided by Google LLC (www.google.com). This serves to preserve our legitimate interests, which predominate in the context of a weighing up of interests, in order to optimize the presentation of our offer in accordance with Art. 6 (1) sentence 1 lit. f DSGVO. Google (Universal) Analytics uses methods that allow you to analyze the use of the website, such as cookies. The automatically collected information about your use of this website is usually transmitted to a Google server in the USA and stored there. By activating IP anonymisation on this website, the IP address will be shortened prior to transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. The anonymized IP address provided by Google Analytics within the framework of Google Analytics will generally not be merged with other data provided by Google. After purpose and end of the use of Google Analytics by us, the data collected in this context will be deleted.

Google LLC is headquartered in the US and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Under the agreement between the US and the European Commission, the latter has established an appropriate level of data protection for companies certified under the Privacy Shield.

 You can prevent the collection of the data (including your IP address) generated by the cookie and related to your use of the website from Google as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link :  http://tools.google.com/dlpage/gaoptout?hl=de


As an alternative to the browser plug-in, you can click on this Link to prevent the collection by Google Analytics on this website in the future. An opt-out cookie is stored on your device. If you delete your cookies, you must click the link again.

 

8. Advertising via marketing networks
Google AdWords Remarketing

We promote this website by Google Adwords on Google's search results and on third-party websites. For this purpose, when visiting our website, the so-called Remarketing cookie is set by Google, which automatically allows, using a pseudonymous CookieID and based on the pages you visit, an interest-based advertising. This serves to preserve our legitimate interests, which predominate in the context of a weighing up of interests, in the optimal marketing of our website in accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO. After the expiration and end of the use of Google AdWords Remarketing by us, the data collected in this context will be deleted.

Additional processing will only take place if you have agreed with Google, that your web and app browsing history will be linked to your Google Account by Google and information from your Google Account will be used to personalize your ads, which you can see on the web. In this case, when you are logged in to Google during the page visit of our website, Google uses your data with Google Analytics data to create and define audience lists for cross-device remarketing. To do this, Google will temporarily associate your personal information with Google Analytics data to create audiences.

Google AdWords Remarketing is an offer from Google LLC (www.google.com). Google LLC is headquartered in the US and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Under the agreement between the US and the European Commission, the latter has established an appropriate level of data protection for companies certified under the Privacy Shield.


You can disable the remarketing cookie through this Link. In addition, you can inform yourself about the setting of cookies and make adjustments to the Digital Advertising Alliance.

 

9. Sending evaluation reminders by e-mail
Evaluation reminder by Trusted Shops

If you give us during or after your order your explicit agreement in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO, we will forward your e-mail address to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Köln (www.trustedshops.de), so that they can send you an evaluation reminder by e-mail.

This consent can be withdrawn at any time by sending a message to the contact option described below or directly to Trusted Shops.

 

10. Contact options and your rights

As an affected, you have the following rights:

  • according to Art. 15 DSGVO, the right to request information about your personal data processed by us in the scope specified therein;
  • according to Art. 16 DSGVO, the right to demand immediate correction of incorrect or completion of your personal data stored with us;
  • according to Art. 17 DSGVO the right to demand the deletion of your personal data stored by us, unless the further  processing
    • to exercise the right to freedom of expression and information;
    • to fulfill a legal obligation;
    • for reasons of public interest or
    • to assert, exercise or defend legal claims
  •             is required;
  • according to Art. 18 DSGVO the right to demand the restriction of the processing of your personal data, as far as
    • the accuracy of the data is disputed by you;
    • the processing is illegal, but you reject its deletion;
    • we no longer need the data, but you need it to assert, exercise or defend legal claims or
    • you objected to the processing according to Art. 21 DSGVO;
  • according to Art. 20 DSGVO, the right to receive your personal data provided to us in a structured, common and machine-readable format or to request transmission to another person responsible;
  • according to Art. 77 DSGVO, the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your residence or workplace or our company headquarters.

For questions about the collection, processing or use of your personal data, information, correction, blocking or deletion of data and revocation of granted consent or objection to a particular use of data, please contact us directly via the contact details in our imprint.

 

Right of objection

To the extent that we process personal data as explained above in order to preserve our legitimate interests, which are predominant in the context of a weighing up of interests, you can object to this processing with effect for the future. If the processing is for the purpose of direct marketing, you can exercise this right at any time as described above. Insofar as the processing takes place for other purposes, you are only entitled to a right of objection if there are reasons that arise from your particular situation.

 

After exercising your right to object, we will not further process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing of the assertion, exercise or defense serves Legal claims.

This does not apply if the processing is for direct marketing purposes. Then we will not process your personal data for this purpose. 

Privacy policy created with the Trusted Shops lawyer in cooperation with the lawyers Wilde Beuger Solmecke.

 

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